Posting Guidelines - Please read before posting a question

Ian — Wed, 07 Oct 2009 13:24:58 GMT

Tips to keep in mind when asking a question.

Create Short, Meaningful Titles

Giving your question a good title is important. Please list the actual subject in the title. Saying HELP or URGENT will not get you any more help than anyone else on the site. You may want to write your question first and then come up with a title after.

Be specific

Question text should be short and to the point, outline what your requirements are and what information you are after.

Search before asking questions

Use the site Search to check previously asked questions, knowledge wiki and product documentation library.

Proof Your Question Prior To Submitting

Does your question make sense and include all the information that someone will need to respond. Check your spelling, and try not to use chatspeak or slang. Make every effort to get to the point, write a few concise sentences or use a bulleted format rather than detailed paragraphs.

Break Up Your Question, if Necessary

If you have a very long difficult question that could be broken down into smaller, easier questions, do so. If the initial question is answered accept the solution and post a new question. Include the link to the old question as reference if that helps put things in context.